Software Support Comparison

Support Plans that fit your needs and budget

To renew your support or for questions, call:
800-875-5002

Related Links:

• Support & Training

	FULL	ENHANCED	PREMIUM
Basic Services
Unlimited Phone Support
Product Updates
Call the President Hotline
Newsletters
Monthly E-Tips
Training Discounts
Special Offers
Clients Only Web Site
Other Communications
Remote Diagnostics
FAX Support
E-Mail Support
Extended Services
800# Support
800# FAX Support
Emergency Phone Interrupt
Pre-Release Enhancements
Assistance with Customized Revisions
Third Party Product Assistance
Advanced Tech Support
24x7 Beeper Support
Support Hours
M-F 8:30am–7:30pm (Eastern)
24 Hours/Day, 7 Days/Week
Guaranteed Response Time		3 Hr. or less	1 Hr. or less
PRICE (Per Year)	$30-60/Module	$36-72/Module	$42-84/Module

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